Frequently Asked Questions

Everything you need to know about your order and official Noah Kahan apparel.

How long will it take for my order to ship?

Standard orders typically process within 3-5 business days. Please note that pre-order items for new album launches or tours will have specific shipping timelines listed on the product page.

What is your return policy for tour merchandise?

We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and in their original packaging. Limited edition tour items are final sale.

Do you ship Noah Kahan merchandise internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.

How can I track my package?

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to follow your package's journey.

What sizing guide should I use for apparel?

Our apparel generally follows standard unisex sizing. We recommend checking the specific size chart located on each product page to ensure the best fit for hoodies, tees, and crewnecks.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.